Mincey Marble Manufacturing, Inc. Privacy Policy

January 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.minceymarble.com (the “Site”) or communicate with us via email or otherwise. In this Privacy Policy, "we", "us" and "our" refers to Mincey Marble Manufacturing, Inc., and "you" refers to any individual about whom we collect personal information.

Mincey Marble does not sell or provide your data to anyone (such as marketing/advertising companies) for the purpose of revenue generation.  For more information, see “Sale and Sharing of your Personal Information” below. 

PERSONAL INFORMATION WE COLLECT

We ask for Personal Information so you can use our services, receive customer support and update information, and communicate with us about our services, promotions, and activities. Some information we collect directly from you, some we collect automatically, and some we receive from our third-party business partners (including social media platforms).

When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • Additionally when you request product information through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, details of the products and services you have inquired about, and any additional information that you provide to us directly through our websites or by other means such as over the phone, via email, when using chat support, or via “contact us” forms. We refer to this information as “Product or Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Product or Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally speaking, we collect Personal Information reasonably necessary to carry out our business, to assess and manage our customers’ needs, and provide our services to you. These may include:

  • To fulfill obligations under a purchase order and/or any other contract you may have with us;
  • To deliver the services and/or products you requested and to respond to your inquiries;
  • To provide you information, advertisements, and marketing about products, services, and/or special offers;
  • To obtain your opinions or comments about products and/or services;
  • To record statistical data for marketing analysis;
  • To improve our services to you, as well as for training and quality purposes; this may include recording of chat sessions or support calls that capture personal information about you;
  • Responding to requests, questions, complaints, and other general inquiries;
  • Researching, developing and expanding our services;
  • At your direction and with your consent;
  • For quality control and administration and assisting us to develop new and improved products and services;
  • To recruit interns, staff, and employees;
  • To comply with any requirement of any applicable statute, regulation, or rule;
  • To prevent or detect abuse of our services or any of our rights (and attempts to do so), and to enforce or apply our Privacy Policy and/or any other agreement, and to protect our (or others') property or rights.

We specifically use the Order or Product Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you.
  • When in line with the preferences you have shared with us, provide you with information relating to our products or services.

We specifically use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may use your Personal Information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

DISCLOSING YOUR PERSONAL INFORMATION

We may disclose your personal information for our business purposes as follows:

  • Within our company and with our affiliates;
  • With service providers that perform services (such as payment processing) on our behalf or who are providing services (such as installation) to our customers;
  • With professional services such as legal advisors, accountants, and consultants;
  • With selected business partners, including your employer if your employer is a customer of ours;
  • With other parties with your consent and at your direction; and
  • As required by law, or when we believe disclosure is necessary or appropriate to comply with a legal requirement or to protect the safety, rights, or property of our customers, the public, us or others.

We may disclose your Personal Information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets.

SALE AND SHARING OF YOUR PERSONAL INFORMATION

We do not sell your Personal Information or transfer Personal Information to third parties to use for their own benefit; however, we allow certain of our third-party service providers to place tracking technologies like cookies and tags on our Services. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Such third-party companies receive information about your interaction with our Services that is associated with your browser or device and may use that data to serve you relevant ads on websites or services where they perform such activities.  Except for this kind of disclosure, we do not “sell” any of your information within the meaning of applicable law. 

We may also use or share your Personal Information to provide you with marketing communications (including targeted advertising) about our products and services we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  

The data we disclose to or receive from third party service providers may be subject to the privacy policies of those parties as well as to ours.  You may have a direct contractual relationship with some of our third-party service providers, as detailed above. Additionally, the services provided to us by such third-party service providers may entail collection and processing of personal information by them that is broader than the personal information they provide to us. This means that sometimes these third-party service providers have access to more of your personal information than we do. To the extent you have a direct contractual relationship with any of our third-party service providers, that contractual relationship governs any rights you may have regarding the information about you collected by such third party.

You can opt out of targeted communications and advertising. Here are some common links:

 DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.  However, we do honor the Global Privacy Control opt-out signal.  For information about GPC, please visit: https://globalprivacycontrol.org/ 

YOUR RIGHTS

Your State Privacy Rights

Subject to applicable exceptions, residents of certain states may have rights (now or in the future) to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Correct inaccuracies in their personal information.
  • Data portability.
  • Opt-out of personal data processing for:
    • targeted advertising;
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects.
  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us via email at [email protected].

If you reside in California, you may have certain additional rights regarding your “personal information” as defined under the California Consumer Privacy Act of 2018 as amended (CCPA) or otherwise.  The below chart shows you where to find details about the information to which you may be entitled under the CCPA:

CCPA Information Requirement

Corresponding Information in this Privacy Policy

Categories of personal information collected

Personal Information We Collect

 

Categories of sources from which we collected personal information

Personal Information We Collect

 

The business purpose for which we collected your personal information

How Do We Use Your Personal Information?

Categories of information shared or disclosed to third parties, and the categories of third parties to which we shared or disclosed that information

Disclosing Your Personal Information

 

Sale and Sharing of Your Personal Information

 

We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to other users and third parties you choose to share it with.

DATA RETENTION

When you place an order or requests information through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.  We keep all other Personal Information for as long as needed for our business purposes or as permitted by law, whichever is longer. 

MINORS

The Site is not intended for or directed to individuals under the age of 13. We do not knowingly collect personal information from individuals under the age of 13.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

LOCATION AND DATA PROCESSING

We are a United States business and the website is operated in the United States.  Your personal information will be stored and processed on servers in the United States and other countries, and those countries may not provide the same level of data protection as the laws in your country.  We will treat your personal information in accordance with applicable United States federal and state law and this Privacy Policy.

SAFETY AND SECURITY OF YOUR PERSONAL INFORMATION

We use a variety of technical and organizational security measures to maintain the safety of your personal information. Despite our efforts, no website, mobile application, database, or system is completely secure or “hack proof”. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail: Mincey Marble Manufacturing Inc. 1940 New Harvest Road Gainesville, GA, 30507 United States.